Warranty Policy

Last Updated: October 13, 2026

At NUTT Braking, we are committed to providing reliable hydraulic braking products and responsive after-sales support.

We offer a 1-Year Limited Warranty on eligible products purchased directly from www.nuttbraking.com.

This commercial warranty is provided in addition to, and does not replace or limit, any mandatory consumer rights under applicable law.

1. Warranty Coverage

Our 1-Year Limited Warranty covers manufacturing defects in materials and workmanship under normal, intended use.

Eligible products include:

NUTT 2-Piston Hydraulic Brake Systems
NUTT 4-Piston Hydraulic Brake Systems
Hydraulic Brake Calipers
Hydraulic Brake Levers and Master Cylinders
Hydraulic Brake Hoses and Factory-Assembled Fittings
Other eligible NUTT braking components, as specified on their product pages

Covered manufacturing defects may include:

Defective caliper or lever components
Manufacturing-related hydraulic sealing defects
Defective factory-assembled fittings
Manufacturing defects that prevent normal braking operation

Coverage is subject to inspection and confirmation of the cause of the reported issue.

2. Warranty Period

The limited commercial warranty is valid for 12 months from the date the customer receives the product.

The warranty applies to eligible products purchased directly from www.nuttbraking.com.

Please retain your order confirmation or other proof of purchase for warranty assistance.

Mandatory statutory consumer rights may apply beyond this 12-month commercial warranty period.

3. What Is Not Covered

The limited commercial warranty does not cover damage or failures caused by:

Incorrect installation or improper assembly
Use with incompatible brake rotors, mounting brackets, or vehicle configurations
Unauthorized modifications or alterations
Incorrect hydraulic fluid or improper bleeding procedures
Accidents, collisions, misuse, or external impact
Improper maintenance or storage
Exposure to conditions outside the product's intended operating specifications
Normal wear of consumable components, including brake pads and rotors

These exclusions apply only to the extent that the reported defect or damage was caused by the excluded circumstances.

They do not exclude coverage for an independent manufacturing defect or limit any rights that cannot be excluded under applicable consumer protection laws.

4. Vehicle Compatibility and Installation

NUTT hydraulic brake systems may be suitable for selected electric scooters, electric bicycles, and other compatible vehicles.

Compatibility depends on the specific brake model and vehicle configuration, including:

Caliper mounting dimensions and orientation
Brake rotor diameter and thickness
Mounting bracket compatibility
Available installation clearance
Brake hose routing and connection specifications
Electrical brake cut-off compatibility, where applicable

Customers should verify compatibility before installation.

For safety, we recommend installation and inspection by a qualified bicycle, electric scooter, or motorcycle service technician familiar with hydraulic braking systems.

If a product is advertised by NUTT Braking as compatible with a specific vehicle configuration, that representation remains subject to applicable consumer rights and product conformity obligations.

5. Warranty Claim Procedure

If you believe your product has a manufacturing defect, please contact our customer support team.

Email: nuttbraking@outlook.com

Please include, where available:

Your order number or proof of purchase.
The product name or model.
A description of the problem.
Clear photographs or a short video showing the issue.
The vehicle model and installation configuration, if relevant.

Our support team will review the information and may request reasonable additional details to assess the claim.

Customers are not required to perform unsafe tests or dismantle safety-critical components to submit a warranty claim.

6. Warranty Remedies

If a product is confirmed to have a defect covered by this limited warranty, NUTT Braking will provide an appropriate remedy, which may include:

Replacement of the defective component
Replacement of the affected product
Repair, where practical and appropriate
Refund where required by applicable law or where another remedy is not reasonably available

The appropriate remedy will depend on the nature of the defect, product availability, safety considerations, and applicable consumer protection laws.

Where the claim is valid, the customer will not be charged for the reasonable costs of providing the required warranty remedy, including necessary shipping costs.

Nothing in this policy limits a customer's statutory right to choose or obtain a particular remedy where applicable law provides that right.

7. Warranty Returns and Shipping Costs

Please contact us before returning a product for warranty assessment.

We will provide the appropriate return instructions and return destination after reviewing the claim.

Customers should not send products to our registered business address unless specifically instructed to do so.

For confirmed warranty defects, NUTT Braking will cover reasonable and necessary return or replacement shipping costs as required by this warranty and applicable law.

If an inspection determines that the issue is not covered by the commercial warranty, we will explain the findings and discuss any available options before charging for an optional service or return shipment.

This section does not affect statutory remedies for faulty or nonconforming goods.

8. Brake Safety Notice

Hydraulic braking systems are safety-critical components.

If you experience brake fluid leakage, unexpected loss of braking pressure, damaged brake hoses, unusual lever behavior, or reduced braking performance, stop using the vehicle immediately.

Do not continue riding until the braking system has been inspected and repaired by a qualified technician.

Never attempt to test a suspected defective brake system by riding the vehicle.

Use only brake fluids and replacement components specified as compatible with the particular brake system.

9. International Warranty Support

Our limited commercial warranty applies to eligible orders delivered to supported international destinations, including:

United States
European Union
United Kingdom
Canada
Australia
Other eligible countries and regions

Warranty service arrangements may vary depending on the destination and available logistics services.

Please contact our customer support team for assistance before arranging a return.

10. Statutory Consumer Rights

This limited commercial warranty is separate from mandatory consumer rights under applicable laws.

European Union

Consumers in the European Union generally benefit from a minimum two-year legal guarantee of conformity for eligible goods. National laws may provide additional protections.

United Kingdom

Consumers have statutory rights concerning goods that are faulty, not as described, or not fit for purpose. These rights are not limited to the duration of this commercial warranty.

Australia

Products supplied to Australian consumers are subject to applicable consumer guarantees under the Australian Consumer Law.

The benefits of this warranty are in addition to other rights and remedies available under applicable law.

Canada and the United States

Consumers may have additional rights under applicable federal, provincial, state, or local consumer protection laws.

Nothing in this Warranty Policy excludes or restricts mandatory consumer rights.

11. Warranty and Returns Policy

This Warranty Policy covers eligible product defects and warranty remedies.

Returns for reasons unrelated to defects, such as a change of mind, are addressed separately in our Return & Refund Policy.

Mandatory consumer rights relating to defective or nonconforming goods apply regardless of any separate change-of-mind return period.

12. Contact Information

For warranty inquiries, please contact:

Store Name: NUTT Braking

Website: https://www.nuttbraking.com

Email: nuttbraking@outlook.com

Business Operator: CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED

Registered Business Address:

FLAT 2401-16, 24/F, WING SHING IND BUILDING
26 NG FONG STREET, SAN PO KONG
HONG KONG

13. Changes to This Policy

We may update this Warranty Policy to reflect changes in our products, warranty services, operational procedures, or applicable legal requirements.

The latest version will be published on this page.

Changes will not reduce warranty commitments already made to customers or limit mandatory statutory consumer rights.