Privacy Policy

Privacy Policy

Last Updated: October 13, 2026

NUTT Braking ("we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED collects, uses, stores, shares, and protects personal information when you visit www.nuttbraking.com, purchase our products, contact us, or otherwise interact with our online store.

It also explains your privacy rights and the choices available to you regarding cookies, analytics, and advertising technologies.

1. Who We Are

The website www.nuttbraking.com is operated by:

Legal Business Name: CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED

Trading Name: NUTT Braking

Website: https://www.nuttbraking.com

Contact Email: nuttbraking@outlook.com

Registered Business Address:

FLAT 2401-16, 24/F, WING SHING IND BUILDING
26 NG FONG STREET, SAN PO KONG
HONG KONG

We are responsible for determining the purposes and means of processing personal information collected through our online store, except where a third party acts as an independent controller.

For privacy-related questions or requests, please contact us at the email address above.

2. Personal Information We Collect

Depending on how you interact with our website, we collect or process the following categories of personal information.

2.1 Information You Provide

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Products ordered and purchase history

  • Customer service communications

  • Return, refund, and warranty information

  • Vehicle model and brake compatibility details you provide

  • Photographs or videos voluntarily submitted for product support

2.2 Payment and Transaction Information

Our online store uses SHOPLINE as its e-commerce platform and supports the following payment methods:

  • PayPal

  • Credit and debit cards

  • Apple Pay

  • Google Pay

  • Klarna

Payment transactions are processed through the applicable payment service providers.

We may receive transaction-related information, such as payment confirmation, transaction references, payment status, and limited billing details.

Payment service providers may independently collect and process payment information according to their own privacy notices.

2.3 Automatically Collected Information

When you visit our website, information collected through website technologies may include:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Website pages visited

  • Referral and traffic sources

  • Website interactions

  • Approximate geographic location

  • Cookie identifiers and other online identifiers

  • Shopping cart and checkout events

The information collected depends on the website functionality, your privacy choices, and the technologies enabled.

3. How We Use Your Information

We process personal information for the following purposes:

Order Processing and Fulfillment

To process purchases, confirm payments, prepare orders, arrange delivery, and provide transaction updates.

Customer Support

To respond to inquiries, provide technical assistance, and help customers select suitable braking components.

Returns and Warranty Services

To investigate product issues, process returns and refunds, and administer warranty claims.

Website Security

To maintain website functionality, protect customer transactions, detect fraud, and prevent unauthorized activity.

Website Analytics

To understand website usage, evaluate website performance, and improve the shopping experience, subject to applicable privacy requirements.

Advertising Measurement

To measure advertising performance and understand interactions with our advertisements, where permitted by applicable law and your privacy choices.

Legal Compliance

To comply with applicable tax, accounting, consumer protection, and other legal obligations.

4. Legal Bases for Processing

Where the EU General Data Protection Regulation (GDPR) or UK GDPR applies, we rely on appropriate legal bases for processing personal information.

Processing Purpose Legal Basis
Order processing and delivery Performance of a contract
Payment processing Performance of a contract and applicable legal obligations
Returns and warranty support Performance of a contract and legal obligations
Accounting and tax records Compliance with legal obligations
Fraud prevention and website security Legitimate interests, where applicable
Non-essential analytics cookies Consent where required
Advertising cookies and tracking Consent where required
Responding to privacy requests Compliance with legal obligations

Where processing relies on legitimate interests, we consider the relevant interests and the rights and freedoms of affected individuals.

Where processing relies on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support website functionality, analytics, and advertising activities.

5.1 Essential Cookies

Essential cookies support functions such as:

  • Shopping cart operation

  • Checkout and payment sessions

  • Website security

  • Session management

  • Remembering privacy preferences

These cookies are used where necessary to provide requested website services.

5.2 Analytics Cookies

We use Google Analytics 4 (GA4) to understand website usage and evaluate website performance.

Subject to applicable consent requirements, analytics technologies may collect information about page views, sessions, website interactions, and other usage events.

5.3 Advertising and Measurement Technologies

Our website uses the following advertising and measurement tools:

  • Google Ads

  • Meta Pixel

  • TikTok Pixel

These technologies may process information about visits, product views, shopping cart activity, purchases, and advertising interactions.

Depending on the configuration and permissions applicable to each service, information may be used for conversion measurement, advertising attribution, audience measurement, or other advertising functions.

Where legally required, we obtain consent before enabling non-essential advertising technologies or accessing information on your device.

5.4 Cookie Consent Management

Our website provides a cookie consent management interface.

Where required by applicable law, visitors can accept or reject non-essential cookies and manage their preferences.

You may change or withdraw your cookie consent through the cookie preference controls provided on our website.

Rejecting non-essential cookies does not prevent you from accessing the core shopping and checkout functions of our website.

6. Google Analytics and Google Ads

We use Google Analytics 4 and Google Ads for website analytics, advertising measurement, and campaign performance evaluation.

Google may process information collected through these services in accordance with its applicable terms and privacy policies.

For information about how Google uses data from websites and applications that use its services, please visit:

https://business.safety.google/privacy/

Where required, we use consent management controls to communicate relevant consent choices to Google.

We do not treat a visitor's continued use of our website as consent to non-essential advertising cookies where affirmative consent is legally required.

7. Meta Pixel and TikTok Pixel

We use Meta Pixel and TikTok Pixel to measure interactions with our website and advertising campaigns.

Depending on the applicable settings and permissions, these technologies may process:

  • Website visits

  • Product page interactions

  • Shopping cart activity

  • Purchase events

  • Device and browser information

  • Advertising identifiers

Meta and TikTok may process information as independent controllers or under other arrangements described in their applicable terms.

Their privacy policies are available at:

Meta: https://www.facebook.com/privacy/policy/

TikTok: https://www.tiktok.com/legal/page/row/privacy-policy/en

Where consent is legally required, relevant non-essential tracking will be subject to the visitor's consent choices.

8. Marketing Communications

NUTT Braking does not currently send promotional newsletters or marketing emails.

We may send necessary transactional and service-related communications, including:

  • Order confirmations

  • Payment notifications

  • Shipping updates

  • Delivery information

  • Return and refund updates

  • Warranty and customer support communications

  • Important product safety notices

These communications are related to purchases, requested services, or applicable legal obligations.

If our marketing communication practices change, we will update this policy and obtain consent where required by law.

9. Sharing Personal Information

We share personal information with third parties where reasonably necessary to operate our online store, fulfill orders, process payments, provide customer support, or conduct permitted analytics and advertising activities.

Recipients may include:

E-commerce Platform

SHOPLINE, which provides the infrastructure used to operate our online store.

Payment Service Providers

PayPal, relevant credit and debit card payment processors, Apple Pay, Google Pay, and Klarna, as applicable to the selected payment method.

Fulfillment and Logistics Providers

Warehouses, fulfillment partners, shipping carriers, and customs service providers that require relevant customer information to deliver orders.

Advertising and Analytics Providers

Google, Meta, and TikTok, where their respective services are enabled and applicable privacy requirements are satisfied.

Professional and Legal Service Providers

Advisers, auditors, and authorities where disclosure is necessary or legally required.

We limit disclosures to information reasonably necessary for the relevant purpose and apply appropriate safeguards where required.

We do not sell customer contact lists as a standalone commercial product.

However, certain disclosures involving advertising technologies may be classified as a "sale," "sharing," or targeted advertising under applicable U.S. state privacy laws, even where no money is exchanged.

Where such laws apply, we will provide the required disclosures and opt-out mechanisms.

10. International Data Transfers

NUTT Braking is operated by a company registered in Hong Kong and serves customers in multiple countries.

Personal information may be transferred to or processed in other countries when necessary for payment processing, order fulfillment, shipping, website hosting, analytics, or customer support.

Where the GDPR, UK GDPR, or other applicable privacy laws require safeguards for international transfers, we will use legally appropriate transfer mechanisms.

These may include applicable adequacy decisions, standard contractual clauses, or other recognized safeguards, depending on the recipient and transfer arrangement.

You may contact us to request information about the safeguards applicable to your personal information.

11. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected, subject to applicable legal requirements.

Retention considerations include:

  • Completion of orders and delivery obligations

  • Warranty and after-sales support

  • Tax and accounting recordkeeping

  • Fraud prevention and security

  • Resolution of disputes

  • Compliance with applicable laws

Different categories of information may have different retention periods.

Where information is no longer necessary and no legal obligation requires its retention, we will delete, anonymize, or otherwise securely dispose of it.

12. Data Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, and disclosure.

These measures may include access restrictions, secure transmission methods, account security controls, and appropriate service provider safeguards.

No internet-based service can guarantee absolute security.

We will assess and respond to personal data security incidents in accordance with applicable legal requirements.

13. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of eligible information

  • Object to certain processing

  • Request restriction of processing

  • Request data portability

  • Withdraw consent

  • Opt out of certain advertising-related data uses

  • Submit a complaint to a competent privacy authority

To exercise your rights, please contact:

nuttbraking@outlook.com

We may request reasonable verification information to protect against unauthorized disclosure.

We will respond within the deadlines required by applicable law.

14. European Union and United Kingdom Privacy Rights

Where the GDPR or UK GDPR applies, individuals may have additional rights relating to personal information, including access, correction, erasure, restriction, objection, and portability.

Individuals may lodge complaints with their competent data protection supervisory authority.

We will provide information about relevant international transfer safeguards and any legally required representative arrangements.

Nothing in this policy restricts rights granted under applicable data protection laws.

15. United States Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state laws.

Where these laws apply to our business, eligible consumers may have rights to access, correct, or delete personal information and to opt out of certain sales, sharing, or targeted advertising activities.

We will honor applicable legally required privacy choices, including recognized opt-out preference signals where required.

Privacy requests may be submitted to:

nuttbraking@outlook.com

We will not unlawfully discriminate against individuals for exercising their privacy rights.

16. Canada and Australia Privacy Rights

Customers in Canada and Australia may have rights under applicable federal, provincial, state, or territorial privacy laws.

These may include rights to access and correct personal information and to submit privacy complaints.

Requests can be submitted to nuttbraking@outlook.com.

17. Children's Privacy

Our online store is intended for a general consumer audience and is not directed specifically at children.

We do not knowingly collect personal information from children in violation of applicable laws.

If we learn that personal information has been collected from a child unlawfully, we will take appropriate steps to address the situation.

18. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, or external resources.

These services may operate under separate privacy policies and terms.

We encourage visitors to review the privacy notices of relevant third parties.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, data processing practices, or applicable laws.

Updates will be published on this page with a revised effective date.

Where required by law, we will provide additional notice or obtain consent before making material changes to relevant processing activities.

20. Contact Information

For privacy inquiries, personal information requests, or questions about this policy, please contact:

Store: NUTT Braking

Website: https://www.nuttbraking.com

Email: nuttbraking@outlook.com

Legal Business Operator: CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED

Registered Business Address:

FLAT 2401-16, 24/F, WING SHING IND BUILDING
26 NG FONG STREET, SAN PO KONG
HONG KONG