Shipping Policy

Last Updated: October 13, 2026

At NUTT Braking, we are committed to providing a reliable, transparent, and convenient shipping experience for our customers worldwide.

This Shipping Policy applies to orders placed through www.nuttbraking.com, including hydraulic disc brake kits, brake calipers, brake levers, brake hoses, and related accessories.

1. Shipping Destinations

We offer international shipping to customers in the following regions:

United States
European Union countries
United Kingdom
Canada
Australia
Other eligible international destinations

Shipping availability may vary depending on the destination, product, and applicable shipping restrictions.

Customers can confirm whether their destination is supported during checkout.

2. Free Shipping

We offer free standard shipping to all eligible delivery destinations.

There is no minimum order value required to qualify for free standard shipping.

Shipping charges are included in the advertised purchase price, and no additional standard shipping fee will be added at checkout.

If a destination or product is not eligible for our standard shipping service, this will be indicated before the order is placed.

3. Order Processing Time

Orders are normally processed within 1 business day after payment confirmation.

Order processing includes payment verification, product preparation, packaging, and dispatch arrangements.

Business days exclude weekends and applicable public holidays at the fulfillment location.

Orders placed outside business hours will begin processing on the next business day.

If an order requires additional processing or an item becomes unavailable, we will notify the customer and provide an updated dispatch estimate and available options.

4. Estimated Delivery Time

Our estimated standard delivery timeframe is 7–12 business days, including normal order processing and shipping transit.

Destination	Estimated Delivery Time
United States	7–12 business days
European Union	7–12 business days
United Kingdom	7–12 business days
Canada	7–12 business days
Australia	7–12 business days
Other eligible destinations	Confirmed before checkout

Delivery estimates begin after payment confirmation and are calculated in business days.

Delivery times may vary due to customs procedures, carrier disruptions, public holidays, severe weather, or other circumstances beyond our reasonable control.

These are estimated delivery periods rather than guaranteed arrival dates.

If we become aware of a significant delay, we will notify the customer and provide appropriate assistance and remedies in accordance with applicable law.

5. Shipping Warehouses

NUTT Braking fulfills orders through multiple warehouses and fulfillment partners.

The shipping origin may vary depending on:

Product availability
Customer delivery location
Warehouse inventory
Logistics arrangements

Orders may be dispatched from different fulfillment locations.

Our registered business operator is located in Hong Kong. However, this does not mean that every order is shipped from Hong Kong.

For information about the fulfillment location of a specific order, please contact our customer support team.

6. Taxes, VAT, Customs Duties, and Import Charges

All applicable taxes and import charges are included in the purchase price.

NUTT Braking is responsible for applicable import duties, import VAT, and customs clearance charges associated with eligible orders.

Customers are not expected to pay additional import duties or customs clearance fees upon delivery.

The taxes applicable to an order depend on the destination country and local tax requirements.

If a shipping carrier unexpectedly requests payment of import duties or customs-related fees, please contact us before making payment.

We will investigate the charge and arrange an appropriate resolution.

Customer Support: nuttbraking@outlook.com

7. Shipping of Hydraulic Brake Products

Our hydraulic brake products are shipped without brake fluid.

All products are packaged to protect brake components, fittings, and accessories during transportation.

Some destinations may have additional shipping restrictions or import requirements.

If an order cannot be shipped to the selected destination, we will contact the customer and provide appropriate options, including cancellation and a refund where applicable.

8. Order Confirmation and Tracking

Once an order has been successfully placed, customers will receive an order confirmation email.

After dispatch, we will provide shipping confirmation and tracking information when available.

Tracking updates may take additional time to appear in the carrier's tracking system.

If an order contains multiple packages, separate tracking numbers may be provided.

For tracking assistance, please contact nuttbraking@outlook.com.

9. Shipping Delays

We make reasonable efforts to dispatch orders within the stated processing period and deliver them within the estimated timeframe.

However, delays may occur due to customs inspections, carrier disruptions, adverse weather, public holidays, or other logistical circumstances.

If an order cannot be dispatched within the promised processing period, we will contact the customer with an updated estimate and the available options.

Customers retain their rights to cancel delayed orders and receive refunds where required by applicable consumer protection laws.

For United States orders, we comply with applicable federal requirements concerning shipment delays, customer consent, cancellations, and refunds.

10. Incorrect or Incomplete Shipping Addresses

Customers should ensure that all shipping information is accurate and complete before placing an order.

If you notice an error in your delivery address, please contact us as soon as possible at nuttbraking@outlook.com.

We will make reasonable efforts to correct the address before dispatch.

Once a package has been handed to the shipping carrier, changes may not be possible.

If an order is returned because of incorrect or incomplete information provided by the customer, we will contact the customer to discuss the available redelivery or refund options, subject to applicable law.

11. Lost, Missing, or Damaged Packages

If your order is lost, arrives damaged, or contains missing items, please contact us at nuttbraking@outlook.com.

Please provide your order number and a description of the issue. Photographs of damaged items or packaging may help us investigate the matter.

We will work with the relevant carrier or fulfillment partner to investigate the shipment.

Where we remain legally responsible for the goods, we will arrange an appropriate remedy, including replacement or refund, in accordance with applicable consumer protection laws.

Customers are not required to resolve shipping carrier disputes independently where responsibility remains with NUTT Braking.

12. Multiple Shipments

Orders containing multiple products may occasionally be shipped in separate packages.

In such cases, customers may receive more than one tracking number.

Separate shipments will not result in additional standard shipping charges beyond the amount agreed upon at checkout.

13. Delivery Rights and Consumer Protection

We respect applicable consumer protection laws in the countries and regions where we sell our products.

For customers in the European Union and United Kingdom, statutory delivery rights apply, including applicable requirements concerning delivery within the agreed period and remedies for non-delivery.

Nothing in this Shipping Policy limits or excludes mandatory consumer rights under applicable law.

If an order cannot be fulfilled, we will provide an appropriate resolution, including a refund where legally required.

14. Contact Information

If you have questions about shipping, delivery, customs charges, or order tracking, please contact us.

Store Name: NUTT Braking

Website: https://www.nuttbraking.com

Email: nuttbraking@outlook.com

Business Operator: CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED

Registered Business Address:

FLAT 2401-16, 24/F, WING SHING IND BUILDING
26 NG FONG STREET, SAN PO KONG
HONG KONG

15. Changes to This Policy

We may update this Shipping Policy to reflect changes in shipping services, fulfillment arrangements, operational procedures, or applicable legal requirements.

The most recent version will be published on this page.

Changes to this policy will not reduce mandatory consumer rights associated with orders already placed.